 |
Policies & FAQs | |
Simply click for answers to our most Frequently Asked Questions:
- What are your room rates and taxes?
- Do you accept credit cards?
- What is your cancellation policy?
- What are your check-in and check-out times?
- Do you allow children?
- Do you allow pets?
- What is your smoking policy?
- Do you have guest refrigerators?
- Do you have wireless Internet access?
- Is parking available?
- Can you accommodate special diets?
- Do you offer Gift Certificates?
- Do you have information about things to do in Lancaster County?
- Is the Apple Bin Inn Eco-Friendly?
If you have any other questions, or if you want to discuss any of these in more detail, please call our toll-free number. We want your stay at the Apple Bin Inn to be as enjoyable, memorable, and care-free as possible.
- What are your room rates and taxes?
- Room rates range
from $129 to $239 per night, depending on the specific room
and dates you select.
- Our Rooms &
Rates
page provides more detailed information about each room, and our Availability page will display the
appropriate room rate when you make a specific reservation request.
Or simply call our toll-free number to discuss any details and make your reservation!Rates are based on Double Occupancy (or Quad Occupancy when reserving the Braeburn Cottage with 2 Bedrooms).
There will be a charge of $20 per night for each additional guest, in rooms that can accommodate them.
Please call for details.Or for children under 2 years old, a "pack & play" crib is available for $10 per night, in the Braeburn Cottage or McIntosh Room. Please call for crib availability.
If a king bed arrangement is desired in the 2nd bedroom of the Braeburn Cottage, a 2-night minimum stay is required.
Taxes are 7.1%, and will be added to all rates shown above (significantly lower than the 11% taxes charged by motels!)
While we accept one-night reservations most of the year, certain holidays and peak weekends may require a 2-night minimum stay. Please call for details.
And don't forget to check our Specials page to see if any great seasonal deals are available!
Back to Top - Do you accept credit cards?
- Yes. We accept VISA, MasterCard, Discover, and American
Express, as well as travelers cheques, and cash.
Back to Top - What is your cancellation policy?
- When you reserve a
room, we agree to turn away all other
requests for the room you select, and guarantee to hold it for the
nights you
reserve. In return, you agree to pay the quoted rate for the number of
nights you
reserve.
- We understand that changes can occur to your travel plans. However, since late cancellations affect us so significantly, and we have no control over the weather or your personal circumstances, we cannot assume all of the risk for late cancellations. Therefore the following cancellation policies apply for each type of reservation:
- What are your Check-In and Check-Out times?
- Check-In is between 3:00 PM and 7:00 PM.
Check-Out is by 11:00 AM.
Other times must be pre-arranged with the innkeepers.
Back to Top - Do you allow children?
- Yes. We are a family-friendly inn that welcomes
children
of all ages in our Braeburn Cottage or McIntosh Room, and
children older than 3 in our Gala Suite.
For the enjoyment of all of our guests, parents are expected to supervise their younger children at all times.
Back to Top - Do you allow pets?
- Sorry, we cannot accommodate guests' pets.
But you are welcome to play with our lovable and friendly cats, Jessie and Buddy.
(For the comfort of present and future guests who may be allergic, our cats are always kept out of all guest rooms.)
Back to Top - What is your smoking policy?
- Smoking is not permitted anywhere in the main house,
the Braeburn Cottage, nor the Empire Room balcony.
Outdoor smoking is permitted in the patio and picnic areas (cigarettes only, please).
If you choose to ignore this policy, you will be charged a $150 cleaning fee, and the remainder of your reservation will be cancelled.
Back to Top - Do you have guest refrigerators?
- A guest refrigerator is located in the living room of
the
main house, and is stocked with complimentary soft drinks for
our
guests to enjoy. It is also available for guest storage,
space
permitting. The Braeburn Cottage has its own refrigerator,
which is also stocked with complimentary soft drinks.
Back to Top - Do you have wireless Internet access?
- Yes. Free wireless Internet access is available
throughout the inn, so you can stay in touch with the "outside world".
Back to Top - Is parking available?
- Yes. We have plenty of free, off-street, lighted
parking here at the inn.
Back to Top - Can you accommodate special diets?
- We can accommodate most special dietary needs, such as
diabetic, vegetarian, vegan, low carb, low fat, or
gluten-free. Just let us know
your requirements when you make your reservation, so we have time to
prepare. Also, please tell us of any food allergies you have,
so we can avoid using those ingredients in your breakfasts.
Back to Top - Do you offer Gift Certificates?
- Yes! Personalized
Gift Certificates may be
purchased all
year ~ and they NEVER EXPIRE!
They make wonderful gifts for friends, family, clergy, or business
associates. They're perfect for holidays, birthdays, weddings,
anniversaries, second honeymoons, business gifts, employee rewards, or
just to say "Thanks". They can be purchased for specific
dollar
amounts, or for a specific number of room nights. Then the
recipients choose the dates that work best for them, and make
their reservation directly with us. Please click
here to order online, or call us at 800-338-4296
and we'll
handle all the details with you by phone.
Back to Top - Do you have information about things to do in Lancaster County?
- Yes! We have a large
assortment of local brochures,
magazines, books, restaurant menus, coupons and other
information about area attractions, restaurants, shopping, and all of
the other activities that make Pennsylvania Dutch Country famous! We're
also happy to share our own advice and directions for the
various
activities around our wonderful county.
You may also wish to look at our Local Attractions and Restaurants pages to help you plan your itinerary.
Back to Top - Is the Apple Bin Inn Eco-Friendly?
- Here at the Apple Bin Inn, "eco-friendly" is more than just
a buzzword... we try our best to be good citizens of our planet. Our
efforts include recycling paper, plastic, metal,
and computer components; using energy-efficient "compact fluorescent"
light bulbs;
using a water-saving front load washing machine; using a
high-efficiency dishwasher; using biodegradable
detergents and cleaning supplies; mulching or composting of all lawn
and garden waste; donating towels to the Lancaster Humane League;
donating clothing and linens to Goodwill;
using home-grown ingredients and local products in our cooking; and
being
active members of our township's Village Renewal Committee. In
fact, even our website is "green", because we utilize a web hosting
company that powers its servers and offices with 100% renewable energy!
Back to Top
-
Cancellations
within
7 days of
your scheduled arrival
date will be charged for one night or 50% of the total reservation
amount,
whichever is greater.
- Cancellations
within 3 days of your scheduled
arrival date will be charged the full amount of the reservation. This includes "no-shows" and
premature check-outs.
-
Cancellation
of a
holiday weekend reservation within 14
days of your scheduled arrival date will be charged one night's stay or
50% of
the total reservation amount, whichever is greater.
- Cancellation
of a
holiday weekend reservation within 7
days of your scheduled arrival date will be charged the full amount of
the
reservation. This
includes
"no-shows" and premature check-outs.
- Holiday
weekends
include Friday, Saturday, and/or Sunday for the following holidays:
Valentine's/Presidents' Day, Memorial Day, Independence Day,
Labor Day, and Columbus Day.
- Group
reservations
(3 or more rooms) require a non-refundable
deposit, at time of booking,
of 25%
of the total reservation amount. The
remaining 75% will be due and payable on the scheduled arrival date.
- Guests may make
changes to their reservation at least 30
days prior to their scheduled arrival date with no additional
cancellation
charges. The
deposit paid at time of
booking will be applied to the remainder of the reservation.
- Changes made
within
30 days of scheduled arrival,
which
result in fewer total room nights, will be charged 50% of the room
nights
cancelled. This
charge will not be
applied to any of the remaining reservation.
- Changes made
within
14 days of scheduled arrival,
which
result in fewer total room nights, will be charged the full amount of
the room
nights cancelled. This
includes “no-shows”
and premature check-outs. This
charge
will not be applied to any of the remaining
reservation.
Please note:
Any cancellation that does not fall within the above descriptions
will be charged a $35 cancellation fee if advance payment was made via
credit card.
Back to Top
| Apple
Bin Inn 2835 Willow Street Pike N. Willow Street, PA 17584 Lancaster County Phone: 717-464-5881 Toll-Free: 800-338-4296 stay@AppleBinInn.com |
Copyright©
2010 Apple Bin Inn. All
rights reserved.
|
|
 |
 |
 
|
 |
 |
 |
 |