FAQ Policies & FAQs FAQ

Simply click for answers to our most Frequently Asked Questions:

If you have any other questions, or if you want to discuss any of these in more detail, please call our toll-free number. We want your stay at the Apple Bin Inn to be as enjoyable, memorable, and care-free as possible.

What are your room rates and taxes?
Room rates range from $139 to $269 per night, depending on the specific room and dates you select. 

Our Rooms & Rates page provides more detailed information about each room, and our Availability page will display the correct room rate when you select your specific reservation dates.  
Or simply call our toll-free number to discuss any details and make your reservation!

Rates are based on Double Occupancy (or Quad Occupancy when reserving the Braeburn Cottage with 2 Bedrooms).

There will be a charge of $20 per night for each additional guest, in rooms that can accommodate them.
Please call for details.
Or for children under 2 years old, a "pack & play" crib is available for $15 per night, in the Braeburn Cottage or McIntosh Room.  Please call for crib availability.

If a king bed arrangement is desired in the 2nd bedroom of the Braeburn Cottage, a 2-night minimum stay is required.

Taxes are 7.1%, and will be added to all rates shown above (significantly lower than the 11% taxes charged by motels!)

While we accept one-night reservations most of the year, certain holidays and peak weekends may require a 2-night minimum stay.  Please call for details.

And don't forget to check our Specials page to see if any great seasonal deals are available!
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Do all of your guest rooms have private bathrooms?
Yes. Each of our guest accommodations has its own private ensuite bathroom.  
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Do you accept credit cards?
Yes. We accept VISA, MasterCard, Discover, and American Express, as well as travelers cheques and cash.
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What is your cancellation policy? 
When you reserve a room, we agree to turn away all other requests for the room you select, and guarantee to hold it for the nights you reserve.  In return, you agree to pay the quoted rate for the number of nights you reserve.

We understand that changes can occur to your travel plans.  However, since late cancellations affect us significantly, and your circumstances are totally out of our control, we cannot assume all of the risk for late cancellations.  Therefore the following cancellation policies apply to all confirmed reservations:

-  Cancellations within 3 days of your scheduled arrival date (7 days for peak holiday weekends) will be charged for one night, or 50% of the total reservation amount, whichever is greater.  

-  "No-shows" and early check-outs will be charged the full amount of the reservation.

-  Group reservations (3 or more rooms) require email and credit card information for each room booked.
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What are your Check-In and Check-Out times?
Check-In is between 3:00 PM and 7:00 PM.
Check-Out is by 11:00 AM.
Other times must be pre-arranged with the innkeepers.
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Do you allow children?
Yes. We are a family-friendly inn that welcomes children of all ages in our Braeburn Cottage or McIntosh Room, and children older than 3 in our Gala Suite.
For the enjoyment of all of our guests, parents are expected to supervise their younger children at all times.
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Do you allow pets?
Sorry, we cannot accommodate guests' pets.
But you are welcome to enjoy our lovable and friendly cats, Daisy and Ruby.  
(For the comfort of present and future guests who may be allergic, our cats are always kept out of all guest rooms.)
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What is your smoking policy?
Smoking is not permitted anywhere in the main house, Braeburn Cottage, nor Empire Room balcony.
Outdoor smoking is permitted on the patio and parking areas.
If you choose to ignore this policy, you will be charged a $150 cleaning fee, and the remainder of your reservation will be cancelled.
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Do you have guest refrigerators?
A guest refrigerator is located in the living room of the main house, and is stocked with complimentary soft drinks for our guests to enjoy.  It is also available for guest storage, space permitting.   The Braeburn Cottage has its own refrigerator, which is also stocked with complimentary soft drinks.
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Do you have wireless Internet access?
Yes.  Free wireless Internet access is available throughout the inn for your computer or mobile device.
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Is parking available?
Yes. We have plenty of free, off-street, lighted parking here at the inn. (If you're traveling with a trailer or motor home, please call to discuss space availability.)
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Can you accommodate special diets?
We can accommodate most special dietary needs, such as diabetic, vegetarian, vegan, or gluten-free. Just let us know your requirements when you make your reservation, so we have time to prepare.  Also, please tell us of any food allergies you have, so we can avoid using those ingredients in your breakfasts.
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Do you offer Gift Certificates?
Yes!  Personalized Gift Certificates may be purchased all year ~ and they NEVER EXPIRE!  They make wonderful gifts for friends, family, clergy, or business associates. They're perfect for holidays, birthdays, weddings, anniversaries, second honeymoons, business gifts, employee rewards, or just to say "Thanks". Your recipients choose the dates that work best for them, and make their reservation directly with us.  Please click here to order online, or call us at 800-338-4296 and we'll handle all the details with you by phone.
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Do you have information about things to do in Lancaster County?
Yes! We have a large assortment of local brochures, magazines, books, restaurant menus, coupons and other information about area attractions, restaurants, shopping, and all of the other activities that make Pennsylvania Dutch Country famous! We're also happy to share our own advice and directions for the various activities around our wonderful county.  You may also wish to look at our Local Attractions and Restaurants pages to help you plan your itinerary.
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Is the Apple Bin Inn Eco-Friendly?
Here at the Apple Bin Inn, "eco-friendly" is more than just a buzzword.  We try our best to be good citizens of our planet. Our efforts include recycling paper, plastic, metal, and computer components; using energy-efficient "compact fluorescent" light bulbs; using a water-saving front load washing machine; using a high-efficiency dishwasher; using biodegradable detergents and cleaning supplies; mulching or composting of all lawn and garden waste; donating towels to the Lancaster Humane League; donating clothing and linens to Goodwill; using local products in our cooking; and being active members of our township's Village Renewal Committee.  In fact, even our website is "green", because we utilize a web hosting company that powers its servers and offices with 100% renewable energy!
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Apple Bin Inn
2835 Willow Street Pike N.
Willow Street, PA 17584
Lancaster County

Phone: 717-464-5881
Toll-Free: 800-338-4296
Copyright 2003-2015 Apple Bin Inn.
All rights reserved.

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