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Policies & FAQs | |
Simply click for answers to our most Frequently Asked Questions:
- What are your room rates and taxes?
- Do all of your guest rooms have private bathrooms?
- Do you accept credit cards?
- What is your cancellation policy?
- What are your check-in and check-out times?
- Do you allow children?
- Do you allow pets?
- What is your smoking policy?
- Do you have guest refrigerators?
- Do you have wireless Internet access?
- Is parking available?
- Can you accommodate special diets?
- Do you offer Gift Certificates?
- Do you have information about things to do in Lancaster County?
- Is the Apple Bin Inn Eco-Friendly?
If you have any other questions, or if you want to discuss any of these in more detail, please call our toll-free number. We want your stay at the Apple Bin Inn to be as enjoyable, memorable, and care-free as possible.
Or simply call our toll-free number to discuss any details and make your reservation!
Rates are based on Double Occupancy (or Quad Occupancy when reserving the Braeburn Cottage with 2 Bedrooms).
There will be a charge of $20 per night for each
additional guest, in rooms that can accommodate them.
Please call for details.
Or for children under 2 years old, a "pack & play" crib is available for $10 per night, in the Braeburn Cottage or McIntosh Room. Please call for crib availability.
If a king bed arrangement is desired in the 2nd bedroom of the Braeburn Cottage, a 2-night minimum stay is required.
Taxes are 7.1%, and will be added to all rates shown above (significantly lower than the 11% taxes charged by motels!)
While we accept one-night reservations most of the year, certain holidays and peak weekends may require a 2-night minimum stay. Please call for details.
And don't forget to check our Specials page to
see if any great seasonal deals are available!
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- Do you accept credit cards?
- Yes. We accept VISA, MasterCard, Discover, and American
Express, as well as travelers cheques and cash.
Back to Top - What is your cancellation policy?
- When you reserve a room, we
agree to turn away all other requests for the room you select, and guarantee to
hold it for the nights you reserve. In return,
you agree to pay the quoted rate for the number of nights you reserve.
We understand that changes can occur to your travel plans. However, since late cancellations affect us significantly, and your circumstances are totally out of our control, we cannot assume all of the risk for late cancellations. Therefore the following cancellation policies apply to all confirmed reservations:
- Cancellations within 3 days of your scheduled arrival date (7 days for peak holiday weekends) will be charged for one night, or 50% of the total reservation amount, whichever is greater.
- "No-shows" and early check-outs will be charged the full amount of the reservation.
- Group reservations (3 or more rooms) require email and credit card information for each room booked. - Back to Top
- What are your Check-In and Check-Out times?
- Check-In is between 3:00 PM and 7:00 PM.
Check-Out is by 11:00 AM.
Other times must be pre-arranged with the innkeepers.
Back to Top - Do you allow children?
- Yes. We are a family-friendly inn that welcomes
children
of all ages in our Braeburn Cottage or McIntosh Room, and
children older than 3 in our Gala Suite.
For the enjoyment of all of our guests, parents are expected to supervise their younger children at all times.
Back to Top - Do you allow pets?
- Sorry, we cannot accommodate guests' pets.
But you are welcome to enjoy our lovable and friendly cats, Buddy and Daisy.
(For the comfort of present and future guests who may be allergic, our cats are always kept out of all guest rooms.)
Back to Top - What is your smoking policy?
- Smoking is not permitted anywhere in the main house, Braeburn Cottage, nor Empire Room balcony.
Outdoor smoking is permitted on the patio and parking areas.
If you choose to ignore this policy, you will be charged a $150 cleaning fee, and the remainder of your reservation will be cancelled.
Back to Top - Do you have guest refrigerators?
- A guest refrigerator is located in the living room of
the
main house, and is stocked with complimentary soft drinks for
our
guests to enjoy. It is also available for guest storage,
space
permitting. The Braeburn Cottage has its own refrigerator,
which is also stocked with complimentary soft drinks.
Back to Top - Do you have wireless Internet access?
- Yes. Free wireless Internet access is available
throughout the inn, so you can stay in touch with the "outside world".
Back to Top - Is parking available?
- Yes. We have plenty of free, off-street, lighted
parking here at the inn.
(If you're traveling with a trailer or motor home, please
call to discuss space availability.)
Back to Top - Can you accommodate special diets?
- We can accommodate most special dietary needs, such as
diabetic, vegetarian, vegan, low carb, low fat, or
gluten-free. Just let us know
your requirements when you make your reservation, so we have time to
prepare. Also, please tell us of any food allergies you have,
so we can avoid using those ingredients in your breakfasts.
Back to Top - Do you offer Gift Certificates?
- Yes! Personalized
Gift Certificates may be
purchased all
year ~ and they NEVER EXPIRE!
They make wonderful gifts for friends, family, clergy, or business
associates. They're perfect for holidays, birthdays, weddings,
anniversaries, second honeymoons, business gifts, employee rewards, or
just to say "Thanks". They can be purchased for specific
dollar
amounts, or for a specific number of room nights. Then the
recipients choose the dates that work best for them, and make
their reservation directly with us. Please click
here to order online, or call us at 800-338-4296
and we'll
handle all the details with you by phone.
Back to Top - Do you have information about things to do in Lancaster County?
- Yes! We have a large
assortment of local brochures,
magazines, books, restaurant menus, coupons and other
information about area attractions, restaurants, shopping, and all of
the other activities that make Pennsylvania Dutch Country famous! We're
also happy to share our own advice and directions for the
various
activities around our wonderful county.
You may also wish to look at our Local Attractions and Restaurants pages to help you plan your itinerary.
Back to Top - Is the Apple Bin Inn Eco-Friendly?
- Here at the Apple Bin Inn, "eco-friendly" is more than just
a buzzword... we try our best to be good citizens of our planet. Our
efforts include recycling paper, plastic, metal,
and computer components; using energy-efficient "compact fluorescent"
light bulbs;
using a water-saving front load washing machine; using a
high-efficiency dishwasher; using biodegradable
detergents and cleaning supplies; mulching or composting of all lawn
and garden waste; donating towels to the Lancaster Humane League;
donating clothing and linens to Goodwill;
using home-grown ingredients and local products in our cooking; and
being
active members of our township's Village Renewal Committee.
In
fact, even our website is "green", because we utilize a web hosting
company that powers its servers and offices with 100% renewable energy!
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| Apple
Bin Inn 2835 Willow Street Pike N. Willow Street, PA 17584 Lancaster County Phone: 717-464-5881 Toll-Free: 800-338-4296 stay@AppleBinInn.com |
Copyright ©
2003-2013 Apple Bin Inn. All rights reserved.
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